What We Collect and Why We Hold It
When you open an account on bua88, we collect the details you submit during registration — your name, email address, contact number and, where relevant, your wallet identifiers for bKash, Nagad or Rocket. We use this information to verify your account, process deposits and withdrawals, and
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respond to support requests. If you send money through bKash, the transaction reference is logged against your account to confirm the transfer cleared correctly. The same applies to Nagad and Rocket payments. We also collect device and session data — browser type, IP address, pages visited
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— to keep your account secure and detect unusual activity. We do not share your personal data with unaffiliated third parties for marketing purposes. Data may be shared with payment processors, fraud-prevention services and regulatory bodies strictly where required by applicable law. Retention periods depend on
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the nature of the data: account records are kept while your account is active and for a reasonable period after closure; payment transaction logs are retained as required under applicable financial rules. Your eligibility to use our platform and the specific data rights available to you
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depend on your local law and the region from which you access the service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.